IZZONETWORK

Effective date: October 24, 2025
Company: Izzo Network LLC (“Izzo Network”, “we”, “us”, or “our”)
Website: https://www.izzonetwork.com
Email: info@izzonetwork.com
Phone: 609-415-0011
Address: Atlantic County, New Jersey, USA (service-area business)

1) Scope

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, submit forms or quotes, call us, interact with our ads, or use our services for IT support, networking, VoIP, and smart-technology solutions (collectively, the “Services”).

2) Information We Collect

a) Information you provide directly

• Contact details (name, email, phone, company, role, address/ZIP).

• Project details and messages submitted through forms, chat, or email.

• Billing and service information when you become a customer.

• Recordings or transcripts of support calls (if applicable and where permitted).

b) Information collected automatically

• Device and usage data (IP address, browser type, pages visited, time on site, referring URLs).

• Cookies, pixels, and similar technologies (see Cookies & Tracking below).

• Location data (approximate, based on IP or with your consent).

c) Information from third parties

• Advertising and analytics partners (e.g., Google).

• Lead sources (directories, referrals, chamber listings).

• VoIP/telephony providers for inbound/outbound call metadata.

3) How We Use Information

We use your information to:

• Provide, operate, and improve our Services and website.

• Respond to inquiries, schedule consultations, and deliver support.

• Configure and manage customer networks, Wi-Fi, firewalls, VoIP, and related systems.

• Send service messages, proposals, invoices, and updates you request.

• Conduct analytics, diagnostics, and quality assurance (including call monitoring/recording where lawful).

• Personalize and measure marketing (e.g., Google Ads) and prevent fraud and abuse.

• Comply with law, enforce agreements, and protect our rights and users.

Legal bases (GDPR/EEA/UK users): consent, contract performance, legitimate interests (e.g., service improvement, security, marketing to business contacts), and legal obligations.

4) Cookies & Tracking

We use cookies, web beacons, and similar tools to remember preferences, analyze traffic, and measure ad performance.
You can manage cookies in your browser settings. Some features may not function without certain cookies.

Analytics

We may use Google Analytics (and similar tools) to understand site usage and improve experiences.

Ads & Remarketing

We may use Google Ads and related pixels to measure conversions and show relevant ads. You can adjust Google Ads settings at https://adssettings.google.com and learn more at https://policies.google.com/technologies/ads.

5) Lead Forms & Communications

When you submit a lead form (on our site or via Google Ads), we use your details to contact you about your request and related services.
You can opt out of marketing emails at any time using the unsubscribe link or by emailing info@izzonetwork.com.

6) Call, VoIP, and Message Data

If you call us, our phone/VoIP systems may capture caller ID, time, duration, and (where permitted and announced) record the call for training and service quality. If you do not wish to be recorded, please tell the agent or hang up and email us instead.

7) How We Share Information

We do not sell personal information. We may share with:

• Service providers/Processors: website host, CRM, analytics, advertising, payment, and telephony vendors—only to perform work on our behalf under contractual safeguards.

• Business transfers: in connection with mergers, acquisitions, or asset sales.

• Legal/Safety: to comply with law, enforce agreements, or protect rights, property, and safety.

8) Data Retention

We keep personal information only as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and regulatory requirements.

9) Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

10) Your Choices

• Email marketing: unsubscribe using the link in emails or contact us.

• Cookies/Ads: manage in your browser and via Google Ads settings.

• Do Not Track: we do not respond to DNT signals due to industry standards not being uniform.

11) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us to request deletion.

12) Your Privacy Rights

California & Certain U.S. States (CPRA/CCPA and similar)

If you are a resident of California (or states with comparable laws), you may have the right to:

• Know/access the categories and specific pieces of personal information we collected about you.

• Request deletion or correction of personal information, subject to exceptions.

• Opt out of certain data “sales” or “sharing” for cross-context behavioral advertising (we do not sell personal info; if we “share” for ads, you may opt out using cookie controls).

• Not be discriminated against for exercising rights.

To exercise rights, email privacy@izzonetwork.com (or info@izzonetwork.com) with “Privacy Request,” and describe your request and state of residence. We may verify your identity.

EEA/UK (GDPR)

If GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing; and the right to data portability and to withdraw consent at any time (without affecting prior processing). You may also lodge a complaint with your local supervisory authority.

13) International Data Transfers

If we transfer your information outside your region (e.g., to the United States), we rely on appropriate safeguards such as contractual clauses and vendor certifications.

14) Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.

15) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above shows the latest version. Material changes will be posted on this page.

16) Contact Us

Questions or requests about this Policy or your information:
Email: privacy@izzonetwork.com or info@izzonetwork.com
Phone: 609-415-0011
Website: https://www.izzonetwork.com/contact